Content and ad removal requests on Ecosia
At Ecosia, we work with a range of search providers, namely Bing and Google to deliver search results and ads to our users. Depending on how you use Ecosia, you may be able to select your preferred search provider within your Ecosia settings. Otherwise, Microsoft Bing’s results are shown by default. As a result, we are not able to remove content or ads ourselves, only our search partners can.
This article explains step by step how to report inappropriate content, advertisements or submit a request for personal information to be removed by our search partners. Please note that Ecosia does not control the content on websites themselves. To make sure content is removed from search results, your best option is to contact the webmaster for the website that published it and request that it be deleted or removed. A website's contact info is often located on the website itself.
In this article you can find:
Report a result or ad from the Ecosia result page
The simplest way to report an organic search result or ad on Ecosia is by clicking the three dots next to it. This will show you more information about the provider and forward you to the page where you can report the result directly to them.
Identify your search result provider
The search results and search related ads on Ecosia come from our search partners Microsoft Bing and Google. Which partner your search results come from depends on your geographical location, the type of device you are using and and which permissions you have given for setting cookies.
If available to you, you can check which search providers are available in the Settings page. If both providers are available in your location, you can also select one as your own preference. You may need to adjust your cookie settings to be able to choose Google as your preference but we'll ask you first to confirm.
For more information please have a look at the article about where our search results come from.
Direct contacts from search providers for removal requests
Submit a request to remove personal information
Content related to your personal information or personal pictures can be requested to be removed. Please address any GDPR related inquiries directly to our search partners.
- For Google, you can request personal content to be removed in line with GDPR here.
- For Bing, personal content can be reported here. If you are an EU resident and would like to report search results directly related to you, please submit your request via this form.
Report inappropriate or harmful search content
Organic search content are results displayed on the results page and which are not clearly marked as advertisements. If you have encountered an inappropriate organic search result please report directly to the relevant search provider.
- For Google, please report inappropriate content via this link.
- For Bing, please report inappropriate content via this link.
Report harmful or misleading ads
Our ads are provided by our search partners. If the ad also appears on Google or Bing you can report directly to them:
- For Google, please report an ad to Google
- For Bing, please report an ad to Bing
Report copyright infringement
To report copyright infringement you can submit a request to our search partners for removal.
- For Google, report copyright infringement to Google here.
- For Bing, report copyright infringement to Bing here.
Report inaccurate information on Ecosia features
Besides organic search results and advertisements at Ecosia, we display information including data from 3rd party sources within our results page. If we do, the data source is displayed below the info.
Depending on the source we are able to support you or you can reach out directly to the data provider to request adjustments. Data provided within features is updated regularly either weekly or monthly depending on the source.
